In business, maintaining good relationships means everything. Finding new customers is great, but keeping old ones and turning those new customers into loyal buyers is even more important. Customer retention is the name of the game and the better we are, the more profitable our brand will be.
At TurtleDove, Customer is the foundation of our business success. Considering customer importance at all stages of our business, it helps us ensure greater customer delight and increase the long-term goal for repeat business.
‘Although it takes extra resource, time, effort and money, excellent customer experience generates a positive word-of-mouth for the business, keeping customers happy and encouraging them to continue the transactions’
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